Welcome
Notes from a bystander.
I write about life, time, and the systems people build around both. I’m also working on books — longer attempts at the same questions.
Latest Posts
The Prison Without Bars: A Different Kind of Escape
Some prisons have no walls. No bars. No guards. No door you can rattle or lock you can pick. Just words — repeated often enough, by someone close enough, until those words become …
Does chatbot help your customers?
I don’t like chatbots – seldom, if not never, did they help me and they provided awful customer experiences. Most chatbots today don’t possess intelligence at all. They are more …